Update 006_Self_Service_Token.md

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Will Ruddick 2020-05-18 11:36:26 +00:00
parent 02c9a1e1a0
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@ -52,15 +52,15 @@ We want users to be able to create their tokens to create more ownership and dif
* Clicking back will lead to Repeat Pin screen * Clicking back will lead to Repeat Pin screen
5. “You will receive an SMS when your TOKEN_NAME token is ready” 5. “You will receive an SMS when your TOKEN_NAME token is ready”
6. Approval 6. Approval
At this stage, the wallet creation starts confirmation SMS will be sent only when the Backend process (see below) is over. * At this stage, the wallet creation starts confirmation SMS will be sent only when the Backend process (see below) is over.
If token creation succeeds: * If token creation succeeds:
Send an SMS to the user with the following text * Send an SMS to the user with the following text
* “You have just created the TOKEN_NAME token! * “You have just created the TOKEN_NAME token!
Dial *483*46# Airtel or *384*96# to use TOKEN_NAME token * Dial *483*46# to use TOKEN_NAME token
Tell your members to JOIN TOKEN_NAME via My Account” * Tell your members to JOIN TOKEN_NAME via My Account”
* If account creation fails: * If account creation fails:
Send an SMS to the user with the following text: * Send an SMS to the user with the following text:
“Whoops! There was a problem creating your token. To try again Dial *483*46#. If issues persist contact support: 0757628885” * “Whoops! There was a problem creating your token. To try again Dial *483*46#. If issues persist contact support: 0757628885”
## Token creation process - Backend ## Token creation process - Backend