diff --git a/apps/cic-ussd/cic_ussd/processor.py b/apps/cic-ussd/cic_ussd/processor.py
index 061e9fbb..dce8d387 100644
--- a/apps/cic-ussd/cic_ussd/processor.py
+++ b/apps/cic-ussd/cic_ussd/processor.py
@@ -71,7 +71,7 @@ def process_exit_insufficient_balance(display_key: str, user: User, ussd_session
     operational_balance = get_cached_operational_balance(blockchain_address=user.blockchain_address)
 
     # compile response data
-    user_input = ussd_session.get('user_input').split('*')[-1]
+    user_input = ussd_session.get('session_data').get('transaction_amount')
     transaction_amount = to_wei(value=int(user_input))
     token_symbol = 'SRF'
 
@@ -86,7 +86,7 @@ def process_exit_insufficient_balance(display_key: str, user: User, ussd_session
         amount=from_wei(transaction_amount),
         token_symbol=token_symbol,
         recipient_information=tx_recipient_information,
-        token_balance=operational_balance
+        token_balance=operational_balance,
     )
 
 
@@ -401,7 +401,11 @@ def process_request(user_input: str, user: User, ussd_session: Optional[dict] =
                     'exit_invalid_pin',
                     'exit_invalid_new_pin',
                     'exit_pin_mismatch',
-                    'exit_invalid_request'
+                    'exit_invalid_request',
+                    "exit_insufficient_balance",
+                    "exit_successful_transaction",
+                    "help",
+                    "complete"
                 ] and person_metadata is not None:
                     return UssdMenu.find_by_name(name='start')
                 else:
diff --git a/apps/cic-ussd/cic_ussd/state_machine/logic/pin.py b/apps/cic-ussd/cic_ussd/state_machine/logic/pin.py
index 98174b97..434b33ca 100644
--- a/apps/cic-ussd/cic_ussd/state_machine/logic/pin.py
+++ b/apps/cic-ussd/cic_ussd/state_machine/logic/pin.py
@@ -45,7 +45,15 @@ def is_authorized_pin(state_machine_data: Tuple[str, dict, User]) -> bool:
     :rtype: bool
     """
     user_input, ussd_session, user = state_machine_data
-    return user.verify_password(password=user_input)
+    pin_validity = user.verify_password(password=user_input)
+    if pin_validity is True:
+        return user.verify_password(password=user_input)
+    else:
+        # bump number for failed attempts
+        user.failed_pin_attempts += 1
+        Account.session.add(user)
+        Account.session.commit()
+        return pin_validity
 
 
 def is_locked_account(state_machine_data: Tuple[str, dict, User]) -> bool:
diff --git a/apps/cic-ussd/var/lib/locale/ussd.en.yml b/apps/cic-ussd/var/lib/locale/ussd.en.yml
index e0751543..36399ab6 100644
--- a/apps/cic-ussd/var/lib/locale/ussd.en.yml
+++ b/apps/cic-ussd/var/lib/locale/ussd.en.yml
@@ -154,8 +154,8 @@ en:
       00. Back
       99. Exit
     exit_insufficient_balance: |-
-      CON Payment of %{amount} %{token_symbol} to %{recipient_information} has failed due to insufficent balance.
-      Your Sarafu-Network balances is: %{token_balance}
+      CON Payment of %{amount} %{token_symbol} to %{recipient_information} has failed due to insufficient balance.
+      Your Sarafu-Network balances is: %{token_balance} %{token_symbol}
       00. Back
       99. Exit
     help: |-
diff --git a/apps/cic-ussd/var/lib/locale/ussd.sw.yml b/apps/cic-ussd/var/lib/locale/ussd.sw.yml
index 123363be..a8d2154f 100644
--- a/apps/cic-ussd/var/lib/locale/ussd.sw.yml
+++ b/apps/cic-ussd/var/lib/locale/ussd.sw.yml
@@ -155,7 +155,7 @@ sw:
       99. Ondoka
     exit_insufficient_balance: |-
       CON Malipo ya %{amount} %{token_symbol} kwa %{recipient_information} halijakamilika kwa sababu salio lako haitoshi.
-      Akaunti yako ya Sarafu-Network ina salio ifuatayo: %{token_balance}
+      Akaunti yako ya Sarafu-Network ina salio ifuatayo: %{token_balance} %{token_symbol}
       00. Nyuma
       99. Ondoka
     help: |-