diff --git a/common/db.go b/common/db.go
index a5cf1c1..5e2fc4c 100644
--- a/common/db.go
+++ b/common/db.go
@@ -7,7 +7,7 @@ import (
 	"git.defalsify.org/vise.git/logging"
 )
 
-// DataType is a subprefix value used in association with vise/db.DATATYPE_USERDATA. 
+// DataType is a subprefix value used in association with vise/db.DATATYPE_USERDATA.
 //
 // All keys are used only within the context of a single account. Unless otherwise specified, the user context is the session id.
 //
@@ -55,6 +55,8 @@ const (
 	DATA_ACTIVE_DECIMAL
 	// EVM address of the currently active voucher
 	DATA_ACTIVE_ADDRESS
+	//Holds count of the number of incorrect PIN attempts
+	DATA_INCORRECT_PIN_ATTEMPTS
 )
 
 const (
diff --git a/common/pin.go b/common/pin.go
index 6db9d15..13f21b3 100644
--- a/common/pin.go
+++ b/common/pin.go
@@ -6,9 +6,13 @@ import (
 	"golang.org/x/crypto/bcrypt"
 )
 
-// Define the regex pattern as a constant
 const (
+	// Define the regex pattern as a constant
 	pinPattern = `^\d{4}$`
+
+	//Allowed incorrect  PIN attempts
+	AllowedPINAttempts = uint8(3)
+	
 )
 
 // checks whether the given input is a 4 digit number
diff --git a/internal/handlers/ussd/menuhandler.go b/internal/handlers/application/menuhandler.go
similarity index 94%
rename from internal/handlers/ussd/menuhandler.go
rename to internal/handlers/application/menuhandler.go
index dfdbd02..52b42b3 100644
--- a/internal/handlers/ussd/menuhandler.go
+++ b/internal/handlers/application/menuhandler.go
@@ -1,4 +1,4 @@
-package ussd
+package application
 
 import (
 	"bytes"
@@ -734,11 +734,23 @@ func (h *Handlers) Authorize(ctx context.Context, sym string, input []byte) (res
 			if h.st.MatchFlag(flag_account_authorized, false) {
 				res.FlagReset = append(res.FlagReset, flag_incorrect_pin)
 				res.FlagSet = append(res.FlagSet, flag_allow_update, flag_account_authorized)
+				err := h.resetIncorrectPINAttempts(ctx, sessionId)
+				if err != nil {
+					return res, err
+				}
 			} else {
 				res.FlagSet = append(res.FlagSet, flag_allow_update)
 				res.FlagReset = append(res.FlagReset, flag_account_authorized)
+				err := h.resetIncorrectPINAttempts(ctx, sessionId)
+				if err != nil {
+					return res, err
+				}
 			}
 		} else {
+			err := h.incrementIncorrectPINAttempts(ctx, sessionId)
+			if err != nil {
+				return res, err
+			}
 			res.FlagSet = append(res.FlagSet, flag_incorrect_pin)
 			res.FlagReset = append(res.FlagReset, flag_account_authorized)
 			return res, nil
@@ -752,8 +764,34 @@ func (h *Handlers) Authorize(ctx context.Context, sym string, input []byte) (res
 // ResetIncorrectPin resets the incorrect pin flag  after a new PIN attempt.
 func (h *Handlers) ResetIncorrectPin(ctx context.Context, sym string, input []byte) (resource.Result, error) {
 	var res resource.Result
+	store := h.userdataStore
+
 	flag_incorrect_pin, _ := h.flagManager.GetFlag("flag_incorrect_pin")
+	flag_account_blocked, _ := h.flagManager.GetFlag("flag_account_blocked")
+
+	sessionId, ok := ctx.Value("SessionId").(string)
+	if !ok {
+		return res, fmt.Errorf("missing session")
+	}
+
 	res.FlagReset = append(res.FlagReset, flag_incorrect_pin)
+
+	currentWrongPinAttempts, err := store.ReadEntry(ctx, sessionId, common.DATA_INCORRECT_PIN_ATTEMPTS)
+	if err != nil {
+		if !db.IsNotFound(err) {
+			return res, err
+		}
+	}
+	pinAttemptsValue, _ := strconv.ParseUint(string(currentWrongPinAttempts), 0, 64)
+	remainingPINAttempts := common.AllowedPINAttempts - uint8(pinAttemptsValue)
+	if remainingPINAttempts == 0 {
+		res.FlagSet = append(res.FlagSet, flag_account_blocked)
+		return res, nil
+	}
+	if remainingPINAttempts < common.AllowedPINAttempts {
+		res.Content = strconv.Itoa(int(remainingPINAttempts))
+	}
+
 	return res, nil
 }
 
@@ -835,11 +873,21 @@ func (h *Handlers) QuitWithHelp(ctx context.Context, sym string, input []byte) (
 	l := gotext.NewLocale(translationDir, code)
 	l.AddDomain("default")
 
-	res.Content = l.Get("For more help,please call: 0757628885")
+	res.Content = l.Get("For more help, please call: 0757628885")
 	res.FlagReset = append(res.FlagReset, flag_account_authorized)
 	return res, nil
 }
 
+// ShowBlockedAccount displays a message after an account has been blocked and how to reach support.
+func (h *Handlers) ShowBlockedAccount(ctx context.Context, sym string, input []byte) (resource.Result, error) {
+	var res resource.Result
+	code := codeFromCtx(ctx)
+	l := gotext.NewLocale(translationDir, code)
+	l.AddDomain("default")
+	res.Content = l.Get("Your account has been locked. For help on how to unblock your account, contact support at: 0757628885")
+	return res, nil
+}
+
 // VerifyYob verifies the length of the given input.
 func (h *Handlers) VerifyYob(ctx context.Context, sym string, input []byte) (resource.Result, error) {
 	var res resource.Result
@@ -2075,3 +2123,53 @@ func (h *Handlers) UpdateAllProfileItems(ctx context.Context, sym string, input
 	}
 	return res, nil
 }
+
+// incrementIncorrectPINAttempts keeps track of the number of incorrect PIN attempts
+func (h *Handlers) incrementIncorrectPINAttempts(ctx context.Context, sessionId string) error {
+	var pinAttemptsCount uint8
+	store := h.userdataStore
+
+	currentWrongPinAttempts, err := store.ReadEntry(ctx, sessionId, common.DATA_INCORRECT_PIN_ATTEMPTS)
+	if err != nil {
+		if db.IsNotFound(err) {
+			//First time Wrong PIN attempt: initialize with a count of 1
+			pinAttemptsCount = 1
+			err = store.WriteEntry(ctx, sessionId, common.DATA_INCORRECT_PIN_ATTEMPTS, []byte(strconv.Itoa(int(pinAttemptsCount))))
+			if err != nil {
+				logg.ErrorCtxf(ctx, "failed to write incorrect PIN attempts ", "key", common.DATA_INCORRECT_PIN_ATTEMPTS, "value", currentWrongPinAttempts, "error", err)
+				return err
+			}
+			return nil
+		}
+	}
+	pinAttemptsValue, _ := strconv.ParseUint(string(currentWrongPinAttempts), 0, 64)
+	pinAttemptsCount = uint8(pinAttemptsValue) + 1
+
+	err = store.WriteEntry(ctx, sessionId, common.DATA_INCORRECT_PIN_ATTEMPTS, []byte(strconv.Itoa(int(pinAttemptsCount))))
+	if err != nil {
+		logg.ErrorCtxf(ctx, "failed to write incorrect PIN attempts ", "key", common.DATA_INCORRECT_PIN_ATTEMPTS, "value", pinAttemptsCount, "error", err)
+		return err
+	}
+	return nil
+}
+
+// resetIncorrectPINAttempts resets the number of incorrect PIN attempts after a correct PIN entry
+func (h *Handlers) resetIncorrectPINAttempts(ctx context.Context, sessionId string) error {
+	store := h.userdataStore
+	currentWrongPinAttempts, err := store.ReadEntry(ctx, sessionId, common.DATA_INCORRECT_PIN_ATTEMPTS)
+	if err != nil {
+		if db.IsNotFound(err) {
+			return nil
+		}
+		return err
+	}
+	currentWrongPinAttemptsCount, _ := strconv.ParseUint(string(currentWrongPinAttempts), 0, 64)
+	if currentWrongPinAttemptsCount <= uint64(common.AllowedPINAttempts) {
+		err = store.WriteEntry(ctx, sessionId, common.DATA_INCORRECT_PIN_ATTEMPTS, []byte(string("0")))
+		if err != nil {
+			logg.ErrorCtxf(ctx, "failed to reset incorrect PIN attempts ", "key", common.DATA_INCORRECT_PIN_ATTEMPTS, "value", common.AllowedPINAttempts, "error", err)
+			return err
+		}
+	}
+	return nil
+}
diff --git a/internal/handlers/ussd/menuhandler_test.go b/internal/handlers/application/menuhandler_test.go
similarity index 95%
rename from internal/handlers/ussd/menuhandler_test.go
rename to internal/handlers/application/menuhandler_test.go
index 914dffc..bb6230e 100644
--- a/internal/handlers/ussd/menuhandler_test.go
+++ b/internal/handlers/application/menuhandler_test.go
@@ -1,10 +1,11 @@
-package ussd
+package application
 
 import (
 	"context"
 	"fmt"
 	"log"
 	"path"
+	"strconv"
 	"strings"
 	"testing"
 
@@ -907,37 +908,79 @@ func TestResetAccountAuthorized(t *testing.T) {
 }
 
 func TestIncorrectPinReset(t *testing.T) {
+	sessionId := "session123"
+	ctx, store := InitializeTestStore(t)
 	fm, err := NewFlagManager(flagsPath)
+
 	if err != nil {
 		log.Fatal(err)
 	}
 
 	flag_incorrect_pin, _ := fm.parser.GetFlag("flag_incorrect_pin")
+	flag_account_blocked, _ := fm.parser.GetFlag("flag_account_blocked")
+
+	ctx = context.WithValue(ctx, "SessionId", sessionId)
 
 	// Define test cases
 	tests := []struct {
 		name           string
 		input          []byte
+		attempts       uint8
 		expectedResult resource.Result
 	}{
 		{
-			name:  "Test incorrect pin reset",
+			name:  "Test when incorrect PIN attempts is 2",
 			input: []byte(""),
 			expectedResult: resource.Result{
 				FlagReset: []uint32{flag_incorrect_pin},
+				Content:   "1", //Expected remaining PIN attempts
 			},
+			attempts: 2,
+		},
+		{
+			name:  "Test incorrect pin reset when incorrect PIN attempts is 1",
+			input: []byte(""),
+			expectedResult: resource.Result{
+				FlagReset: []uint32{flag_incorrect_pin},
+				Content:   "2", //Expected remaining PIN attempts
+			},
+			attempts: 1,
+		},
+		{
+			name:  "Test incorrect pin reset when incorrect PIN attempts is 1",
+			input: []byte(""),
+			expectedResult: resource.Result{
+				FlagReset: []uint32{flag_incorrect_pin},
+				Content:   "2", //Expected remaining PIN attempts
+			},
+			attempts: 1,
+		},
+		{
+			name:  "Test incorrect pin reset when incorrect PIN attempts is 3(account expected to be blocked)",
+			input: []byte(""),
+			expectedResult: resource.Result{
+				FlagReset: []uint32{flag_incorrect_pin},
+				FlagSet:   []uint32{flag_account_blocked},
+			},
+			attempts: 3,
 		},
 	}
 
 	for _, tt := range tests {
 		t.Run(tt.name, func(t *testing.T) {
+
+			if err := store.WriteEntry(ctx, sessionId, common.DATA_INCORRECT_PIN_ATTEMPTS, []byte(strconv.Itoa(int(tt.attempts)))); err != nil {
+				t.Fatal(err)
+			}
+
 			// Create the Handlers instance with the mock flag manager
 			h := &Handlers{
-				flagManager: fm.parser,
+				flagManager:   fm.parser,
+				userdataStore: store,
 			}
 
 			// Call the method
-			res, err := h.ResetIncorrectPin(context.Background(), "reset_incorrect_pin", tt.input)
+			res, err := h.ResetIncorrectPin(ctx, "reset_incorrect_pin", tt.input)
 			if err != nil {
 				t.Error(err)
 			}
@@ -2190,3 +2233,55 @@ func TestGetVoucherDetails(t *testing.T) {
 	assert.NoError(t, err)
 	assert.Equal(t, expectedResult, res)
 }
+
+func TestCountIncorrectPINAttempts(t *testing.T) {
+	ctx, store := InitializeTestStore(t)
+	sessionId := "session123"
+	ctx = context.WithValue(ctx, "SessionId", sessionId)
+	attempts := uint8(2)
+
+	h := &Handlers{
+		userdataStore: store,
+	}
+	err := store.WriteEntry(ctx, sessionId, common.DATA_INCORRECT_PIN_ATTEMPTS, []byte(strconv.Itoa(int(attempts))))
+	if err != nil {
+		t.Logf(err.Error())
+	}
+	err = h.incrementIncorrectPINAttempts(ctx, sessionId)
+	if err != nil {
+		t.Logf(err.Error())
+	}
+
+	attemptsAfterCount, err := store.ReadEntry(ctx, sessionId, common.DATA_INCORRECT_PIN_ATTEMPTS)
+	if err != nil {
+		t.Logf(err.Error())
+	}
+	pinAttemptsValue, _ := strconv.ParseUint(string(attemptsAfterCount), 0, 64)
+	pinAttemptsCount := uint8(pinAttemptsValue)
+	expectedAttempts := attempts + 1
+	assert.Equal(t, pinAttemptsCount, expectedAttempts)
+
+}
+
+func TestResetIncorrectPINAttempts(t *testing.T) {
+	ctx, store := InitializeTestStore(t)
+	sessionId := "session123"
+	ctx = context.WithValue(ctx, "SessionId", sessionId)
+
+	err := store.WriteEntry(ctx, sessionId, common.DATA_INCORRECT_PIN_ATTEMPTS, []byte(string("2")))
+	if err != nil {
+		t.Logf(err.Error())
+	}
+
+	h := &Handlers{
+		userdataStore: store,
+	}
+	h.resetIncorrectPINAttempts(ctx, sessionId)
+	incorrectAttempts, err := store.ReadEntry(ctx, sessionId, common.DATA_INCORRECT_PIN_ATTEMPTS)
+
+	if err != nil {
+		t.Logf(err.Error())
+	}
+	assert.Equal(t, "0", string(incorrectAttempts))
+
+}
diff --git a/internal/handlers/base.go b/internal/handlers/base.go
index 755cca4..6c77f49 100644
--- a/internal/handlers/base.go
+++ b/internal/handlers/base.go
@@ -6,46 +6,46 @@ import (
 	"git.defalsify.org/vise.git/persist"
 	"git.defalsify.org/vise.git/resource"
 
-	"git.grassecon.net/urdt/ussd/internal/handlers/ussd"
+	"git.grassecon.net/urdt/ussd/internal/handlers/application"
 	"git.grassecon.net/urdt/ussd/internal/storage"
 )
 
 type BaseSessionHandler struct {
 	cfgTemplate engine.Config
-	rp RequestParser
-	rs resource.Resource
-	hn *ussd.Handlers
-	provider storage.StorageProvider
+	rp          RequestParser
+	rs          resource.Resource
+	hn          *application.Handlers
+	provider    storage.StorageProvider
 }
 
-func NewBaseSessionHandler(cfg engine.Config, rs resource.Resource, stateDb db.Db, userdataDb db.Db, rp RequestParser, hn *ussd.Handlers) *BaseSessionHandler {
+func NewBaseSessionHandler(cfg engine.Config, rs resource.Resource, stateDb db.Db, userdataDb db.Db, rp RequestParser, hn *application.Handlers) *BaseSessionHandler {
 	return &BaseSessionHandler{
 		cfgTemplate: cfg,
-		rs: rs,
-		hn: hn,
-		rp: rp,
-		provider: storage.NewSimpleStorageProvider(stateDb, userdataDb),
+		rs:          rs,
+		hn:          hn,
+		rp:          rp,
+		provider:    storage.NewSimpleStorageProvider(stateDb, userdataDb),
 	}
 }
 
-func(f* BaseSessionHandler) Shutdown() {
+func (f *BaseSessionHandler) Shutdown() {
 	err := f.provider.Close()
 	if err != nil {
 		logg.Errorf("handler shutdown error", "err", err)
 	}
 }
 
-func(f *BaseSessionHandler) GetEngine(cfg engine.Config, rs resource.Resource, pr *persist.Persister) engine.Engine {
+func (f *BaseSessionHandler) GetEngine(cfg engine.Config, rs resource.Resource, pr *persist.Persister) engine.Engine {
 	en := engine.NewEngine(cfg, rs)
 	en = en.WithPersister(pr)
 	return en
 }
 
-func(f *BaseSessionHandler) Process(rqs RequestSession) (RequestSession, error) {
+func (f *BaseSessionHandler) Process(rqs RequestSession) (RequestSession, error) {
 	var r bool
 	var err error
 	var ok bool
-	
+
 	logg.InfoCtxf(rqs.Ctx, "new request", "data", rqs)
 
 	rqs.Storage, err = f.provider.Get(rqs.Config.SessionId)
@@ -84,25 +84,25 @@ func(f *BaseSessionHandler) Process(rqs RequestSession) (RequestSession, error)
 		return rqs, err
 	}
 
-	rqs.Continue = r 
+	rqs.Continue = r
 	return rqs, nil
 }
 
-func(f *BaseSessionHandler) Output(rqs RequestSession) (RequestSession,  error) {
+func (f *BaseSessionHandler) Output(rqs RequestSession) (RequestSession, error) {
 	var err error
 	_, err = rqs.Engine.Flush(rqs.Ctx, rqs.Writer)
 	return rqs, err
 }
 
-func(f *BaseSessionHandler) Reset(rqs RequestSession) (RequestSession, error) {
+func (f *BaseSessionHandler) Reset(rqs RequestSession) (RequestSession, error) {
 	defer f.provider.Put(rqs.Config.SessionId, rqs.Storage)
 	return rqs, rqs.Engine.Finish()
 }
 
-func(f *BaseSessionHandler) GetConfig() engine.Config {
+func (f *BaseSessionHandler) GetConfig() engine.Config {
 	return f.cfgTemplate
 }
 
-func(f *BaseSessionHandler) GetRequestParser() RequestParser {
+func (f *BaseSessionHandler) GetRequestParser() RequestParser {
 	return f.rp
 }
diff --git a/internal/handlers/handlerservice.go b/internal/handlers/handlerservice.go
index 1da28c3..eb97cab 100644
--- a/internal/handlers/handlerservice.go
+++ b/internal/handlers/handlerservice.go
@@ -10,13 +10,13 @@ import (
 	"git.defalsify.org/vise.git/persist"
 	"git.defalsify.org/vise.git/resource"
 
-	"git.grassecon.net/urdt/ussd/internal/handlers/ussd"
+	"git.grassecon.net/urdt/ussd/internal/handlers/application"
 	"git.grassecon.net/urdt/ussd/internal/utils"
 	"git.grassecon.net/urdt/ussd/remote"
 )
 
 type HandlerService interface {
-	GetHandler() (*ussd.Handlers, error)
+	GetHandler() (*application.Handlers, error)
 }
 
 func getParser(fp string, debug bool) (*asm.FlagParser, error) {
@@ -64,72 +64,72 @@ func (ls *LocalHandlerService) SetDataStore(db *db.Db) {
 	ls.UserdataStore = db
 }
 
-func (ls *LocalHandlerService) GetHandler(accountService remote.AccountServiceInterface) (*ussd.Handlers, error) {
+func (ls *LocalHandlerService) GetHandler(accountService remote.AccountServiceInterface) (*application.Handlers, error) {
 	replaceSeparatorFunc := func(input string) string {
 		return strings.ReplaceAll(input, ":", ls.Cfg.MenuSeparator)
 	}
 
-	ussdHandlers, err := ussd.NewHandlers(ls.Parser, *ls.UserdataStore, ls.AdminStore, accountService, replaceSeparatorFunc)
+	appHandlers, err := application.NewHandlers(ls.Parser, *ls.UserdataStore, ls.AdminStore, accountService, replaceSeparatorFunc)
 	if err != nil {
 		return nil, err
 	}
-	ussdHandlers = ussdHandlers.WithPersister(ls.Pe)
-	ls.DbRs.AddLocalFunc("set_language", ussdHandlers.SetLanguage)
-	ls.DbRs.AddLocalFunc("create_account", ussdHandlers.CreateAccount)
-	ls.DbRs.AddLocalFunc("save_temporary_pin", ussdHandlers.SaveTemporaryPin)
-	ls.DbRs.AddLocalFunc("verify_create_pin", ussdHandlers.VerifyCreatePin)
-	ls.DbRs.AddLocalFunc("check_identifier", ussdHandlers.CheckIdentifier)
-	ls.DbRs.AddLocalFunc("check_account_status", ussdHandlers.CheckAccountStatus)
-	ls.DbRs.AddLocalFunc("authorize_account", ussdHandlers.Authorize)
-	ls.DbRs.AddLocalFunc("quit", ussdHandlers.Quit)
-	ls.DbRs.AddLocalFunc("check_balance", ussdHandlers.CheckBalance)
-	ls.DbRs.AddLocalFunc("validate_recipient", ussdHandlers.ValidateRecipient)
-	ls.DbRs.AddLocalFunc("transaction_reset", ussdHandlers.TransactionReset)
-	ls.DbRs.AddLocalFunc("invite_valid_recipient", ussdHandlers.InviteValidRecipient)
-	ls.DbRs.AddLocalFunc("max_amount", ussdHandlers.MaxAmount)
-	ls.DbRs.AddLocalFunc("validate_amount", ussdHandlers.ValidateAmount)
-	ls.DbRs.AddLocalFunc("reset_transaction_amount", ussdHandlers.ResetTransactionAmount)
-	ls.DbRs.AddLocalFunc("get_recipient", ussdHandlers.GetRecipient)
-	ls.DbRs.AddLocalFunc("get_sender", ussdHandlers.GetSender)
-	ls.DbRs.AddLocalFunc("get_amount", ussdHandlers.GetAmount)
-	ls.DbRs.AddLocalFunc("reset_incorrect", ussdHandlers.ResetIncorrectPin)
-	ls.DbRs.AddLocalFunc("save_firstname", ussdHandlers.SaveFirstname)
-	ls.DbRs.AddLocalFunc("save_familyname", ussdHandlers.SaveFamilyname)
-	ls.DbRs.AddLocalFunc("save_gender", ussdHandlers.SaveGender)
-	ls.DbRs.AddLocalFunc("save_location", ussdHandlers.SaveLocation)
-	ls.DbRs.AddLocalFunc("save_yob", ussdHandlers.SaveYob)
-	ls.DbRs.AddLocalFunc("save_offerings", ussdHandlers.SaveOfferings)
-	ls.DbRs.AddLocalFunc("reset_account_authorized", ussdHandlers.ResetAccountAuthorized)
-	ls.DbRs.AddLocalFunc("reset_allow_update", ussdHandlers.ResetAllowUpdate)
-	ls.DbRs.AddLocalFunc("get_profile_info", ussdHandlers.GetProfileInfo)
-	ls.DbRs.AddLocalFunc("verify_yob", ussdHandlers.VerifyYob)
-	ls.DbRs.AddLocalFunc("reset_incorrect_date_format", ussdHandlers.ResetIncorrectYob)
-	ls.DbRs.AddLocalFunc("initiate_transaction", ussdHandlers.InitiateTransaction)
-	ls.DbRs.AddLocalFunc("verify_new_pin", ussdHandlers.VerifyNewPin)
-	ls.DbRs.AddLocalFunc("confirm_pin_change", ussdHandlers.ConfirmPinChange)
-	ls.DbRs.AddLocalFunc("quit_with_help", ussdHandlers.QuitWithHelp)
-	ls.DbRs.AddLocalFunc("fetch_community_balance", ussdHandlers.FetchCommunityBalance)
-	ls.DbRs.AddLocalFunc("set_default_voucher", ussdHandlers.SetDefaultVoucher)
-	ls.DbRs.AddLocalFunc("check_vouchers", ussdHandlers.CheckVouchers)
-	ls.DbRs.AddLocalFunc("get_vouchers", ussdHandlers.GetVoucherList)
-	ls.DbRs.AddLocalFunc("view_voucher", ussdHandlers.ViewVoucher)
-	ls.DbRs.AddLocalFunc("set_voucher", ussdHandlers.SetVoucher)
-	ls.DbRs.AddLocalFunc("get_voucher_details", ussdHandlers.GetVoucherDetails)
-	ls.DbRs.AddLocalFunc("reset_valid_pin", ussdHandlers.ResetValidPin)
-	ls.DbRs.AddLocalFunc("check_pin_mismatch", ussdHandlers.CheckBlockedNumPinMisMatch)
-	ls.DbRs.AddLocalFunc("validate_blocked_number", ussdHandlers.ValidateBlockedNumber)
-	ls.DbRs.AddLocalFunc("retrieve_blocked_number", ussdHandlers.RetrieveBlockedNumber)
-	ls.DbRs.AddLocalFunc("reset_unregistered_number", ussdHandlers.ResetUnregisteredNumber)
-	ls.DbRs.AddLocalFunc("reset_others_pin", ussdHandlers.ResetOthersPin)
-	ls.DbRs.AddLocalFunc("save_others_temporary_pin", ussdHandlers.SaveOthersTemporaryPin)
-	ls.DbRs.AddLocalFunc("get_current_profile_info", ussdHandlers.GetCurrentProfileInfo)
-	ls.DbRs.AddLocalFunc("check_transactions", ussdHandlers.CheckTransactions)
-	ls.DbRs.AddLocalFunc("get_transactions", ussdHandlers.GetTransactionsList)
-	ls.DbRs.AddLocalFunc("view_statement", ussdHandlers.ViewTransactionStatement)
-	ls.DbRs.AddLocalFunc("update_all_profile_items", ussdHandlers.UpdateAllProfileItems)
-	ls.DbRs.AddLocalFunc("set_back", ussdHandlers.SetBack)
+	appHandlers = appHandlers.WithPersister(ls.Pe)
+	ls.DbRs.AddLocalFunc("set_language", appHandlers.SetLanguage)
+	ls.DbRs.AddLocalFunc("create_account", appHandlers.CreateAccount)
+	ls.DbRs.AddLocalFunc("save_temporary_pin", appHandlers.SaveTemporaryPin)
+	ls.DbRs.AddLocalFunc("verify_create_pin", appHandlers.VerifyCreatePin)
+	ls.DbRs.AddLocalFunc("check_identifier", appHandlers.CheckIdentifier)
+	ls.DbRs.AddLocalFunc("check_account_status", appHandlers.CheckAccountStatus)
+	ls.DbRs.AddLocalFunc("authorize_account", appHandlers.Authorize)
+	ls.DbRs.AddLocalFunc("quit", appHandlers.Quit)
+	ls.DbRs.AddLocalFunc("check_balance", appHandlers.CheckBalance)
+	ls.DbRs.AddLocalFunc("validate_recipient", appHandlers.ValidateRecipient)
+	ls.DbRs.AddLocalFunc("transaction_reset", appHandlers.TransactionReset)
+	ls.DbRs.AddLocalFunc("invite_valid_recipient", appHandlers.InviteValidRecipient)
+	ls.DbRs.AddLocalFunc("max_amount", appHandlers.MaxAmount)
+	ls.DbRs.AddLocalFunc("validate_amount", appHandlers.ValidateAmount)
+	ls.DbRs.AddLocalFunc("reset_transaction_amount", appHandlers.ResetTransactionAmount)
+	ls.DbRs.AddLocalFunc("get_recipient", appHandlers.GetRecipient)
+	ls.DbRs.AddLocalFunc("get_sender", appHandlers.GetSender)
+	ls.DbRs.AddLocalFunc("get_amount", appHandlers.GetAmount)
+	ls.DbRs.AddLocalFunc("reset_incorrect", appHandlers.ResetIncorrectPin)
+	ls.DbRs.AddLocalFunc("save_firstname", appHandlers.SaveFirstname)
+	ls.DbRs.AddLocalFunc("save_familyname", appHandlers.SaveFamilyname)
+	ls.DbRs.AddLocalFunc("save_gender", appHandlers.SaveGender)
+	ls.DbRs.AddLocalFunc("save_location", appHandlers.SaveLocation)
+	ls.DbRs.AddLocalFunc("save_yob", appHandlers.SaveYob)
+	ls.DbRs.AddLocalFunc("save_offerings", appHandlers.SaveOfferings)
+	ls.DbRs.AddLocalFunc("reset_account_authorized", appHandlers.ResetAccountAuthorized)
+	ls.DbRs.AddLocalFunc("reset_allow_update", appHandlers.ResetAllowUpdate)
+	ls.DbRs.AddLocalFunc("get_profile_info", appHandlers.GetProfileInfo)
+	ls.DbRs.AddLocalFunc("verify_yob", appHandlers.VerifyYob)
+	ls.DbRs.AddLocalFunc("reset_incorrect_date_format", appHandlers.ResetIncorrectYob)
+	ls.DbRs.AddLocalFunc("initiate_transaction", appHandlers.InitiateTransaction)
+	ls.DbRs.AddLocalFunc("verify_new_pin", appHandlers.VerifyNewPin)
+	ls.DbRs.AddLocalFunc("confirm_pin_change", appHandlers.ConfirmPinChange)
+	ls.DbRs.AddLocalFunc("quit_with_help", appHandlers.QuitWithHelp)
+	ls.DbRs.AddLocalFunc("fetch_community_balance", appHandlers.FetchCommunityBalance)
+	ls.DbRs.AddLocalFunc("set_default_voucher", appHandlers.SetDefaultVoucher)
+	ls.DbRs.AddLocalFunc("check_vouchers", appHandlers.CheckVouchers)
+	ls.DbRs.AddLocalFunc("get_vouchers", appHandlers.GetVoucherList)
+	ls.DbRs.AddLocalFunc("view_voucher", appHandlers.ViewVoucher)
+	ls.DbRs.AddLocalFunc("set_voucher", appHandlers.SetVoucher)
+	ls.DbRs.AddLocalFunc("get_voucher_details", appHandlers.GetVoucherDetails)
+	ls.DbRs.AddLocalFunc("reset_valid_pin", appHandlers.ResetValidPin)
+	ls.DbRs.AddLocalFunc("check_pin_mismatch", appHandlers.CheckBlockedNumPinMisMatch)
+	ls.DbRs.AddLocalFunc("validate_blocked_number", appHandlers.ValidateBlockedNumber)
+	ls.DbRs.AddLocalFunc("retrieve_blocked_number", appHandlers.RetrieveBlockedNumber)
+	ls.DbRs.AddLocalFunc("reset_unregistered_number", appHandlers.ResetUnregisteredNumber)
+	ls.DbRs.AddLocalFunc("reset_others_pin", appHandlers.ResetOthersPin)
+	ls.DbRs.AddLocalFunc("save_others_temporary_pin", appHandlers.SaveOthersTemporaryPin)
+	ls.DbRs.AddLocalFunc("get_current_profile_info", appHandlers.GetCurrentProfileInfo)
+	ls.DbRs.AddLocalFunc("check_transactions", appHandlers.CheckTransactions)
+	ls.DbRs.AddLocalFunc("get_transactions", appHandlers.GetTransactionsList)
+	ls.DbRs.AddLocalFunc("view_statement", appHandlers.ViewTransactionStatement)
+	ls.DbRs.AddLocalFunc("update_all_profile_items", appHandlers.UpdateAllProfileItems)
+	ls.DbRs.AddLocalFunc("set_back", appHandlers.SetBack)
 
-	return ussdHandlers, nil
+	return appHandlers, nil
 }
 
 // TODO: enable setting of sessionId on engine init time
diff --git a/internal/http/at/parse.go b/internal/http/at/parse.go
index 5f27d50..76e84e7 100644
--- a/internal/http/at/parse.go
+++ b/internal/http/at/parse.go
@@ -81,7 +81,8 @@ func (arp *ATRequestParser) GetInput(rq any) ([]byte, error) {
 		return nil, fmt.Errorf("no input found")
 	}
 
-	return []byte(parts[len(parts)-1]), nil
+	trimmedInput := strings.TrimSpace(parts[len(parts)-1])
+	return []byte(trimmedInput), nil
 }
 
 func parseQueryParams(query string) map[string]string {
diff --git a/menutraversal_test/group_test.json b/menutraversal_test/group_test.json
index f35beb9..0ffb49f 100644
--- a/menutraversal_test/group_test.json
+++ b/menutraversal_test/group_test.json
@@ -54,7 +54,7 @@
                 },
                 {
                     "input": "1235",
-                    "expectedContent": "Incorrect PIN\n1:Retry\n9:Quit"
+                    "expectedContent": "Incorrect PIN. You have: 2 remaining attempt(s).\n1:Retry\n9:Quit"
                 },
                 {
                     "input": "1",
@@ -95,7 +95,7 @@
                 },
                 {
                     "input": "1235",
-                    "expectedContent": "Incorrect PIN\n1:Retry\n9:Quit"
+                    "expectedContent": "Incorrect PIN. You have: 2 remaining attempt(s).\n1:Retry\n9:Quit"
                 },
                 {
                     "input": "1",
@@ -107,8 +107,7 @@
                 },
                 {
                     "input": "0",
-                     "expectedContent": "Balances:\n1:My balance\n2:Community balance\n0:Back"
-                    
+                    "expectedContent": "Balances:\n1:My balance\n2:Community balance\n0:Back"
                 },
                 {
                     "input": "0",
@@ -141,7 +140,7 @@
                 },
                 {
                     "input": "1235",
-                    "expectedContent": "Incorrect PIN\n1:Retry\n9:Quit"
+                    "expectedContent": "Incorrect PIN. You have: 2 remaining attempt(s).\n1:Retry\n9:Quit"
                 },
                 {
                     "input": "1",
@@ -153,8 +152,7 @@
                 },
                 {
                     "input": "0",
-                     "expectedContent": "Balances:\n1:My balance\n2:Community balance\n0:Back"
-                    
+                    "expectedContent": "Balances:\n1:My balance\n2:Community balance\n0:Back"
                 },
                 {
                     "input": "0",
@@ -195,7 +193,7 @@
                 },
                 {
                     "input": "1",
-                    "expectedContent":  "Enter your year of birth\n0:Back"
+                    "expectedContent": "Enter your year of birth\n0:Back"
                 },
                 {
                     "input": "1940",
@@ -258,7 +256,6 @@
                     "input": "0",
                     "expectedContent": "{balance}\n\n1:Send\n2:My Vouchers\n3:My Account\n4:Help\n9:Quit"
                 }
-               
             ]
         },
         {
@@ -443,10 +440,4 @@
             ]
         }
     ]
-}
-      
-        
-       
-        
-    
-
+}
\ No newline at end of file
diff --git a/services/registration/blocked_account.vis b/services/registration/blocked_account.vis
new file mode 100644
index 0000000..d8adab2
--- /dev/null
+++ b/services/registration/blocked_account.vis
@@ -0,0 +1,2 @@
+LOAD show_blocked_account 0
+HALT 
diff --git a/services/registration/incorrect_pin b/services/registration/incorrect_pin
index 7fcf610..13a9562 100644
--- a/services/registration/incorrect_pin
+++ b/services/registration/incorrect_pin
@@ -1 +1 @@
-Incorrect PIN
\ No newline at end of file
+Incorrect PIN. You have: {{.reset_incorrect}} remaining attempt(s).
\ No newline at end of file
diff --git a/services/registration/incorrect_pin.vis b/services/registration/incorrect_pin.vis
index 844f3d6..167364a 100644
--- a/services/registration/incorrect_pin.vis
+++ b/services/registration/incorrect_pin.vis
@@ -1,5 +1,7 @@
 LOAD reset_incorrect 0
 RELOAD reset_incorrect
+MAP reset_incorrect
+CATCH blocked_account flag_account_blocked 1
 MOUT retry 1
 MOUT quit 9
 HALT
diff --git a/services/registration/incorrect_pin_swa b/services/registration/incorrect_pin_swa
index 34a0b28..ed22beb 100644
--- a/services/registration/incorrect_pin_swa
+++ b/services/registration/incorrect_pin_swa
@@ -1 +1 @@
-PIN ulioeka sio sahihi
\ No newline at end of file
+PIN ulioeka sio sahihi, una majaribio: {{.reset_incorrect}} yaliyobaki
\ No newline at end of file
diff --git a/services/registration/locale/swa/default.po b/services/registration/locale/swa/default.po
index 4bf876b..6155063 100644
--- a/services/registration/locale/swa/default.po
+++ b/services/registration/locale/swa/default.po
@@ -7,8 +7,11 @@ msgstr "Ombi lako limetumwa. %s atapokea %s %s kutoka kwa %s."
 msgid "Thank you for using Sarafu. Goodbye!"
 msgstr "Asante kwa kutumia huduma ya Sarafu. Kwaheri!"
 
-msgid "For more help,please call: 0757628885"
-msgstr "Kwa usaidizi zaidi,piga: 0757628885"
+msgid "For more help, please call: 0757628885"
+msgstr "Kwa usaidizi zaidi, piga: 0757628885"
+
+msgid "Your account has been locked. For help on how to unblock your account, contact support at: 0757628885"
+msgstr "Akaunti yako imefungwa. Kwa usaidizi wa jinsi ya kufungua akaunti yako, wasiliana na usaidizi kwa: 0757628885"
 
 msgid "Balance: %s\n"
 msgstr "Salio: %s\n"
diff --git a/services/registration/pp.csv b/services/registration/pp.csv
index 26a8833..aa1eb05 100644
--- a/services/registration/pp.csv
+++ b/services/registration/pp.csv
@@ -28,3 +28,5 @@ flag,flag_gender_set,34,this is set when the gender of the profile is set
 flag,flag_location_set,35,this is set when the location of the profile is set
 flag,flag_offerings_set,36,this is set when the offerings of the profile is set
 flag,flag_back_set,37,this is set when it is a back navigation
+flag,flag_account_blocked,38,this is set when an account has been blocked after the allowed incorrect PIN attempts have been exceeded
+
diff --git a/services/registration/root.vis b/services/registration/root.vis
index 02ef9e9..102e6e5 100644
--- a/services/registration/root.vis
+++ b/services/registration/root.vis
@@ -1,3 +1,4 @@
+CATCH blocked_account flag_account_blocked 1
 CATCH select_language flag_language_set 0
 CATCH terms flag_account_created 0
 LOAD check_account_status 0